What if I do not receive any recharge from the mobile operator for my successful transaction on
Usually you should get recharge details SMS from your operator within 30 seconds after completing recharge transaction. In case it takes more than 4 hours, ...
Sun, 5 Oct, 2014 at 3:19 PM
How do I get the refund of the money I paid to recharge?
If after our retrying to process your order for up to two hours, you do not get your recharge in two hours, we will automatically refund your money into y...
Fri, 10 Oct, 2014 at 7:14 PM
What will happen if i enter an incorrect number(wrong number) ?
When the transaction is in process, your request for recharge is sent to the operator. If the mobile number is not available with the operator/ circle chose...
Wed, 15 Oct, 2014 at 8:57 PM
How long does the refund process take?
The refund process takes 4-7 business days to reverse the amount back into your account.
Mon, 15 Sep, 2014 at 11:45 PM
What if talk time does not increase?
It is possible only when the mobile number entered is invalid. In such cases;we will automatically refund the amount to your Reload cash Wallet account OR i...
Mon, 6 Oct, 2014 at 1:58 PM
I made a successful payment by net banking but the system says that the ‘verification has failed’?
To make a successful payment, your payment transaction has to get verified successfully at your bank’s direct debit gateway. The verification can fail becau...
Thu, 4 Sep, 2014 at 8:17 PM
How does money get refunded in case of Reload cash wallet?
No amount will be refunded  in case user has deposited amount to Reload cash wallet.
Sun, 14 Sep, 2014 at 1:52 PM