Why was my credit/debit card declined?
There are multiple reasons why your credit/debit card may have been declined. Please make sure that expiry date on the credit/debit card matches the date wh...
Wed, 3 Sep, 2014 at 4:54 PM
What are my payment options?
Reload accepts the following modes of payment:  From online bank transfer(net banking), VISA, Master & maestro debit/credit cards & recharge vouc...
Sat, 27 Dec, 2014 at 4:57 PM
Do I have to pay any extra amount?
No, You don't need to pay any extra amount. All applicable taxes are included in the price.  
Thu, 4 Sep, 2014 at 8:08 PM
Where is the Card Verification Number (CVV) located on my credit card?
For Visa/MasterCard: Your CVV is the three–digit code after the last four digits of your credit card number on the back of the card within the signature fie...
Thu, 4 Sep, 2014 at 11:33 AM
What is 3D Secure code?
3D Secure was created for Visa/MasterCard to further secure CNP's (Cardholder Not Present) internet transactions which creates a 'trust chain'...
Thu, 4 Sep, 2014 at 8:10 PM
What if I do not have 3D Secure?
You may still register for 3D secure services with your credit card issuing bank. For additional help, please contact your credit card issuing bank directly...
Thu, 4 Sep, 2014 at 12:10 PM
Is it safe to use my Credit/Debit card on
Yes, paying your mobile bills online/Mobile recharging online at Reload is 100% safe and secure. All Credit card and Debit card payments on our portal are p...
Thu, 4 Sep, 2014 at 8:22 PM
Can i make a partial bill payment or pay more than the total amount due?
Yes, simply type in the amount you wish to pay and your account balance will adjust accordingly; however, a partial payment will not keep your account fro...
Thu, 4 Sep, 2014 at 8:11 PM